Welcome to the Rewards Page! Here’s where you can trade your earned points for awesome rewards like Amazon gift cards, PlayStation credits, Visa Virtual Cards, and more.
How It Works:
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Check Your Points: Your total points are shown right at the top of the page
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Unlock Rewards: Different rewards unlock as you hit milestones—5k, 10k, and 150k points.
Redeeming Rewards
💡 Tip: Make sure you’re logged into your Twitch account to keep your points safe and ready for redemption.
Redeeming your points is simple! Just follow these steps:
- Browse Rewards: Check out the list of available rewards and pick the one you like.
- Select Your Reward: Click on your preferred option to start the process.
- Review Details: Before proceeding, we recommend reading the reward description, terms and conditions, redemption instructions, and any disclaimers to ensure it meets your expectations.
- Log In: Log in to your Twitch account when prompted to save your points and complete the process.
- Verification Process: Before you can redeem your rewards, we verify your identity to ensure that only you can access your earned points. Please review this article for more details on the verification process.
How to View Your Redeemed Items
- Go to Your Profile Page
- Select "Redeemed Items"
- There, you can review the list of your redeemed items.
Redemption Statuses
- Sent: The code has been sent to the email address linked to your account.
- Processing: The code is about to be sent, but it may take up to 7 business days.
- Declined: The redemption request was declined.
Comments
6 comments
my gift cards were declined and i never got my points back
Have not received gift cards despite emailing support.
I never got an email and it has been past 7 business days I was wondering if someone can email me what is happening
I cashed out over a month ago and never got my Gift card. I've cashed out two times before this one and I received my gift cards. They where only 10 dollars but this one is the max 50 dollars. I'm starting to think about this app and what's going on. They need to give people there gift card(s) that there owed and worked hard to get. Im not very happy that it's taken over a month and I've emailed support 2 different times with screenshots as well
i’ve been using grabtap for over a year and i’ve literally never had an issue ever, i cashed out when they had the money rewards and when they stopped i continued to redeem gift cards, probably over £300 worth.. always taking 3-4 days. i’ve been waiting FOUR weeks for a £25 and £5, emailed two weeks ago, nothing. they’ve very obviously abandoned it when stream elements nearly went bankrupt. don’t waste your time trying with it now.
Its been like 3 Months since i put in for a 50$ xbox gift card and i still haven't gotten it id say if they don't do their pay outs that they should be sued
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